New General Data Protection Regulation (GDPR) came into effect on 25th May 2018.

A.C.Cooper takes your privacy and legal rights seriously and as such we offer strict rules on data protection.

Please read our policy below and contact us if you would like to discuss in more detail.

We may store and use your personal data to provide products and services directly to you. This includes account administration and management, delivery services, customer services, billing and payments, fraud detection and prevention, handling of enquiries and complaints.

You have the right to obtain a copy of your personal data that we hold. We require your request to be either in person or in writing accompanied by proof of identity such as a photograph or official document to ensure authenticity.

The request may take up to 30 days to complete.

If you think any of the personal data we hold is incorrect, you can ask us to alter it. Simply contact us with your proof of identity to make the corrections.

Where we have no lawful reason to keep your personal data, you can ask us to delete it.

We only accept credit or debit card payments through recognised GDPR partners such as PayPal and cannot take responsibility for their own privacy and data protection.

You are advised to read their own policy before committing to using the service.

We will not sell any of your information on to third parties.